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Privacy Policy

Privacy Policy – Website

1. General Information

This Privacy Policy sets out the rules for the processing of personal data and the use of cookie files on the website www.neotecairsprings.com /
www.neotecairsprings.eu / www.neotecairsprings.pl (hereinafter: the “Website”).
The Data Controller of personal data is:

TIP-TOPOL Sp. z o.o. ul. Kostrzyńska 33, 62-010 Pobiedziska
e-mail: tiptopol@tiptopol.pl phone: +48 61 815 22 00

2. Data Protection Officer

In matters related to the processing of personal data and the exercise of related rights, you may contact the Data Protection Officer (DPO), Ms. Natalia Szymkowiak, at the following e-mail address: iod@tiptopol.pl

3. Purposes and Legal Bases of Data Processing

The personal data of Website users may be processed for the following purposes:

  • Provision of services available on the Website e.g. handling contact forms, service requests, and quotation inquiries. Legal basis: Article 6(1) (b) GDPR (necessity for the performance of a contract or to take steps prior to entering into a contract).
  • Facilitating the use of the Website and its personalization e.g. adapting content, improving the functioning of the Website, and ensuring security. Legal basis: Article 6(1)(f) GDPR (legitimate interest of the Controller).
  • Direct marketing of the Controller’s own products or services e.g. newsletter, information about products and services. Legal basis: Article 6(1)(a) GDPR (consent).
  • Statistical analysis and improvement of the Website’s functionality e.g. traffic analysis, examination of user behavior, and optimization of the Website. Legal basis: Article 6(1)(a) GDPR – consent for analytical cookies; Article 6(1)(f) GDPR – legitimate interest of the Controller (with respect to anonymized data).
  • Ensuring the security of the Website e.g. protection against spam and abuse (Google reCAPTCHA). Legal basis: Article 6(1)(f) GDPR.

4. Cookies and Similar Technologies

The Website uses cookies and other similar technologies to ensure proper functioning, analyze traffic, and for marketing purposes. Cookies are small text files stored on the user’s device while using the Website.

4.1. Types of Cookies Used

  • Necessary cookies: Enable the proper functioning of the Website, e.g. navigation or access to secure areas. Without them, the Website cannot function correctly.
  • Analytical cookies: Allow the collection of information on how users use the Website, which helps improve it.
  • Marketing cookies: Used to track user activity on the Website in order to display personalized advertisements.

4.2. Tools and Cookies Used

The Website uses the following tools, which may set cookies:

  • CookieFirst: Manages consent for cookies, ensuring compliance with data protection regulations.
  • Facebook Pixel / LinkedIn Insight Tag: Analytical tools that measure the effectiveness of advertising on Facebook / LinkedIn by analyzing actions taken by users on the Website.
  • Google Analytics 4 (GA4): An analytical tool used to collect information on how users use the Website, which helps optimize it.
  • Google Ads Audience Tracker: Allows tracking of the effectiveness of advertising campaigns run through Google Ads.
  • Google Global Site Tag (gtag.js): A JavaScript library enabling the integration of various Google services, such as Google Analytics or Google Ads.
  • Google reCAPTCHA: Protects the Website against spam and abuse by verifying that data comes from a human.
  • Google Tag Manager: A tool for managing tags on the website without modifying the source code.
  • Google Web Fonts: Ensures a consistent appearance of fonts on the Website.
  • Hotjar: An analytical tool used to monitor and analyze user behavior on the Website.

4.3. Cookie Management

During the first visit to the Website, the user has the option to give consent to individual categories of cookies using the Cookiebot tool. The user may change their cookie preferences at any time using their browser settings or by reopening the consent banner available on the Website.

4.4. Use of Analytical and Marketing Tools

The Website uses analytical and marketing tools that may collect information about your activity on the site. In particular, we use:

Google Analytics 4 (GA4)

We use Google Analytics analytical tools, which collect information about your visits to the site, such as:

  • he subpages you viewed,
  • he time spent on the site,
  • avigation between individual subpages.

For this purpose, cookies of Google LLC relating to the Google Analytics service are used.

Opting out of Google Analytics:

You can opt out of third-party cookies used in Google Analytics by:

Facebook Pixel and Facebook Social Plugins

We use marketing tools such as Facebook Pixel to direct personalized advertisements to you on Facebook and to track user interactions with our advertisements.

This involves the use of Meta (Facebook) cookies.

Opting out of Facebook Pixel:

You can manage your advertising preferences on Facebook and limit the use of your data for marketing purposes through:

LinkedIn Ads and LinkedIn Insights

The Website uses LinkedIn Ads and LinkedIn Insights, which allow us to
analyze the effectiveness of marketing campaigns run on LinkedIn and to direct personalized advertisements to users.

LinkedIn may collect user data using LinkedIn Insight Tag cookies.

Opting out of LinkedIn advertising:

You can adjust your advertising settings on LinkedIn here:

5. Recipients of Data

Users’ personal data may be disclosed to the following categories of recipients:

  • Entities providing hosting and Website maintenance services.
  • Providers of analytical and marketing tools which help optimize the operation of the Website and tailor advertising content (e.g. Google, Meta).
  • IT service providers which ensure the security and proper functioning of the Website.
  • Entities providing accounting and legal services where necessary for the Controller to fulfill its obligations.
  • Public and administrative authorities where an obligation to disclose data arises from legal provisions.

Data is disclosed only to the extent necessary to achieve the specified purposes and in accordance with GDPR.

6. Transfer of Data outside the European Economic Area (EEA)

Some of the entities we cooperate with may be based outside the European Economic Area. In such cases, we ensure that the transfer of data takes place in accordance with GDPR, in particular through:

  • The use of standard contractual clauses approved by the European Commission.
  • Verification of European Commission adequacy decisions regarding the level of data protection in the given country.
  • The implementation of additional security measures where necessary.

Users have the right to obtain information about the safeguards applied in the event of data transfers outside the EEA – for this purpose, they may contact the data controller.

7. Data Retention Period

Your personal data is stored for the period necessary to achieve the purposes for which it was collected:

  • Data processed for the performance of a contract – we store it until the contract ends and for 5 years thereafter (in accordance with the statute of limitations for claims).
  • Data processed on the basis of consent – until the consent is withdrawn.
  • Marketing data – for 3 years from the last contact or until consent is withdrawn.
  • Analytical and statistical data – until it is anonymized or for the period specified in the privacy policy of the relevant tool’s provider.

After these periods have elapsed, the data will be deleted or anonymized, unless there are other grounds for its further processing.

8. Rights of Data Subjects

Every Website user has the right to:

  • Access their personal data – you may obtain information about the scope of the processing of your data and receive a copy thereof.
  • Rectify (correct) their data – if it is outdated or incorrect.
  • Erase data (“the right to be forgotten”) – in situations specified in the GDPR, e.g. when the data is no longer needed to achieve the purposes for which it was collected.
  • Restrict the processing of data – e.g. when the user contests the accuracy of the data or objects to its processing.
  • Data portability – you may request that your data be transferred to another controller in a structured format.
  • Object to the processing of data – in the case of processing based on the Controller’s legitimate interest.
  • Withdraw consent to data processing – at any time, without affecting the lawfulness of processing carried out before its withdrawal.

To exercise your rights, you may contact the data controller or the Data
Protection Officer at iod@tiptopol.pl

9. Right to Lodge a Complaint with the Supervisory Authority

If you believe that the processing of personal data violates the provisions of the GDPR, you have the right to lodge a complaint with:

The President of the Personal Data Protection Office (UODO)

Phone: 22 531 03 00
E-mail: kancelaria@uodo.gov.pl
Website: www.uodo.gov.pl

10. Information on the Obligatory or Voluntary Nature of Providing Data

The provision of personal data is voluntary; however, in certain cases it may be necessary for the conclusion and performance of a contract or the provision of services. Failure to provide the required data may result in the inability to use certain features of the Website, e.g. sending an inquiry through the contact form.

11. Changes to the Privacy Policy

The data controller reserves the right to make changes to this Privacy Policy.